Have you ever come across a situation when your insurance claim got unduly delayed and in an instance your patience unravels without notice and you become abrasive with the insurance adviser?
As a consumer you are alone with your thoughts over the damage you incurred which as a result might make you more anxious. Well, your patience can come and go, you are a human and not a machine. Unfortunately,for an insurance claim, one wrong move, either action or language can further delay or maybe trash your insurance claim.
Impatience can certainly ruin your approach towards insurance claims. It can either lead you to making poor decisions to trash your claim or settling for a much lower claim than the actual damage.
So how can you stay more patient to claim your transit insurance after a poor experience of having your household goods moved by the Packers and Movers or have received your vehicle in a damaged condition by the Car Transporters?
1. Awareness: Every insurance claim takes you through a stringent process of survey of your damaged property and document preparation. You are required to preserve the damaged property until the actual claim is disbursed.It may take anywhere between 15 to 60 days for the entire process to complete before you could receive the actual insurance claim amount.
2. Approach: Every insurance claim is proprietary and is not supposed to be out sourced. One is required to be hands-on with the process with a strong need for prompt action for all required documents. There may be multiple contacts servicing your claim which requires you to have all their contact details intact with yourself. This helps you to connect with the right adviser for each delayed step.
3. Past Experience: Although philosophical, this approach towards dealing with unaccounted contacts like insurance advisors comes handy. You may want to just flash back the situation of your past experience with insurance advisers and alter your approach for your present claims benefit.
Claim settlement is one of the most important services that an insurance company can provide to its customers. Insurance companies have an obligation to settle claims promptly. You will need to fill a claim form and contact the adviser from whom you bought your transit insurance policy. Submit all the relevant documents along with the proof of damage to support your claim. Most claims are settled by issuing a cheque within 7 days of receiving all the documents along with the proof of damage.
Since patience is the Key for every insurance claim, MakingMove.com has further defined it as “Strategic patience”. At first, many of the consumers resist being subjected to such stringent process for claims. But after going through the process on our advise, consumers have repeatedly told us that they were astonished by the end result of having received the right claims disbursal.